Privacy Policy
Effective Date: November 5, 2025
Business Name: Bravo Living LLC
Website: [https://www.bravolivingllc.com]
Contact Email: [privacy@bravoliving.com]
Mailing Address: 5609 Joe Sayers Ave, Austin, TX 78756

1. Introduction
Bravo Living LLC (“Bravo Living,” “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, subscribe to our communications, or interact with our services.
By accessing or using our website, you agree to this Privacy Policy. If you do not agree, please discontinue use of our services.

2. Information We Collect
We may collect the following categories of information:
A. Personal Information

• Name, email address, billing and shipping address, and phone number

• Payment details (processed securely through third-party processors such as Stripe or PayPal)

• Account credentials (if you register on our website)

B. Automatically Collected Information

• IP address, browser type, operating system, and device information

• Pages viewed, time spent on the site, and referring URLs

• Cookie identifiers, web beacons, and analytics data

C. User-Generated Content

• Product reviews, comments, or testimonials you voluntarily provide

D. Sensitive Personal Information (GDPR only)

Bravo Living LLC does not intentionally collect sensitive personal data such as racial/ethnic origin, political opinions, or health information.

3. How We Use Your Information
Your information is used to:

• Process and fulfill orders

• Communicate with you about purchases, services, and support requests

• Send marketing and promotional materials (with your consent)

• Personalize your user experience

• Improve site performance, analytics, and customer service

• Comply with legal and financial obligations

4. Cookies and Tracking Technologies
Bravo Living LLC uses cookies and similar technologies (pixels, analytics tags) to:

• Enable essential site functionality (shopping cart, login, checkout)

• Analyze website usage through Google Analytics and other tracking tools

• Personalize content and measure advertising effectiveness

You can manage or delete cookies in your browser settings.
Under GDPR, users must consent to non-essential cookies before they load.
Our cookie banner provides that consent mechanism.
Opt-Out: You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

5. Legal Bases for Processing (GDPR)
We process your personal information under the following legal bases:

• Contractual necessity: To provide services or fulfill purchases

• Consent: For marketing, newsletters, and analytics tracking

• Legitimate interest: To enhance user experience and improve services

• Legal obligation: To comply with tax, regulatory, or legal requirements

6. Data Sharing and Disclosure
We do not sell personal data.
We may share limited data only with:

• Payment processors (e.g., Stripe, PayPal)

• Shipping providers (e.g., UPS, FedEx)

• Analytics partners (Google Analytics, Meta Pixel)

• Email marketing platforms (e.g., Mailchimp, Klaviyo)

All third-party service providers are required to maintain confidentiality and data protection standards.

7. Your Rights
Under CCPA (California Residents)
You have the right to:

• Know what personal data we collect, use, and disclose

• Request deletion of your personal information

• Opt out of data sharing or marketing communications

• Access your data in a portable format

To exercise these rights, contact us at privacy@bravoliving.com with the subject “CCPA Request.”
Under GDPR (EU/EEA Residents)
You have the right to:

• Access, correct, or delete your personal data

• Restrict or object to processing

• Withdraw consent at any time

• Data portability to another provider

We will respond to all verified requests within 30 days.

8. Marketing Communications
You may receive promotional emails or newsletters if you have opted in.
You can unsubscribe anytime by clicking the “Unsubscribe” link in our emails or contacting us directly.
We will honor opt-out requests promptly.

9. Data Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law (e.g., tax or accounting records).

10. Data Security
We use SSL encryption, firewalls, and secure hosting to protect your information.
While we strive for the highest level of security, no system is 100% secure.
If we detect a breach affecting your data, you will be notified in accordance with applicable law.

11. International Data Transfers
If you access our website from outside the United States, your data may be transferred to and processed in the U.S.
We ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) for EU data subjects, to protect your information.

12. Children’s Privacy
Our services are not directed to children under 13 years old (or 16 in the EU).
We do not knowingly collect data from minors. If such data is discovered, it will be deleted promptly.

13. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with the new “Effective Date.” Continued use of our website after changes are posted constitutes acceptance of the updated policy.

14. Contact Us
For privacy-related inquiries, please contact:
📧 privacy@bravoliving.com
📍 Bravo Living LLC
5609 Joe Sayers Ave, Austin, TX 78756
United States